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Membership Management


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Reporting/Data Export

Last Update : August 2026


Reports

There are a variety of reports available within the Member Billing System to aid a Membership Director in tracking dues payments, determining who is paid and who isn't.

Billing Status

Member Status Summary - shows a balance for each member, sorted by member name. This report is across multiple invoices (if there are multiple invoices due, the balance shows the total due).


Aging Report - this report shows various unpaid invoices and how far past due they are. 'Current' column reflects invoices that are unpaid, but not past due. 1-30, 31-60, 61-90, 91+ columns reflect invoices that are unpaid and are within those respective ranges of days past due. There are different views in the aging report:


Members with Balances: member has a balance due (sum of all inv/pmt)
Members with +/- balances: member has a balance due or is paid ahead (sum of all inv/pmt)
Members with aging invoices: members with at least one unpaid invoices AND the total of the amounts due is non-zero. (in the case a member has two invoices – one over paid by $10, the other underpaid by $10. in this particular case would not show on this report, but would show on Members with unpaid invoices (see below)
All: all members
Members paid ahead: members that have a positive balance
Members with unpaid invoices: member has at least one invoice not marked as paid


Paid/Unpaid Members Report - this is actually two reports, with a link allowing the user to toggle back and forth. The report is based on the balance due for each member. If the member is paid ($0 balance) they appear on the paid report, otherwise they are included in the unpaid report.


Last Term Status - Payment/Credit - Table of members whose last term was paid with a Payment or Credit, can be configured to include members who do not have a 'last term' (new members).


Process Diagram - infographic that explains the MMS billing process.


Invoice Report (by date) - this report is not across all invoices, but is designed to show specific invoices based on statement date. Enter a range of statement dates in order to show a summary of invoices and their amounts.

Paid Thru/Expiration

Paid-Through Report - shows members who have a paid invoice that is active on a specified date.


Paid Through With Member Info - generates a list of all current members with most database fields, including Paid-thru date.


New/Drop/Renew

New Members Report - generates a list of dues-paying members (with invoices) that have joined in a specified date range.


Referred By Report - generates a list of all current members with the name of the person or organization who referred them. Works with the 'Offer Referred-By field' checkbox in Configuration > General.


Renewed Members Report - generates a list of members who were renewed in a specified month.


Dropped Members Report - generates a list of all members who were dropped within a specified date range.


Monthly Board Members Report - monthly version of the Board Members Report. Generates a report that will show, in any given month,


   
Aging Report - how many records fall into different categories based on age of the record.
 
  Dropped Members
    New Members
    Renewal Payments
    Upcoming Renewals


Quarterly Board Members Report - a version of the Board Members Report that covers a range of months.


Invoice/Payment

Invoice Report (by date) - shows member billing invoices across a specified date range.


Invoice Report (item detail) - shows member billing invoices across a specified date range, also includes filters based on item/invoice notes.


Batch Renewals (future invoice) Report - shows members will be due for renewal based on a specified posting date range, or a specified effective date range.


Member Invoice Graphs - shows the sum of invoices and number of open invoices for each member.


Payment Report (by date) - shows members who have a paid invoice that is active on a specified date.


Unassigned Payments - shows payments that are not assigned to invoices. By default payments must apply to invoices, so this report typically does not exist in the system.


Overpayments - shows payments that exceed the balance on the invoice they are applied to.


Terms of Membership

Terms of Membership - shows the current membership term for each member.


Terms in Which Members Were Paid - shows all members that had active, paid dues invoices during a specified date range.


Member Timeline Reports - shows the member timelines of all members. You can view timelines by membership type as well.


Other

Combined Reporting (Mem/Evr/Store) - generates an export of transactions throughout the system within a specified date range.


Event Registration Reporting - opens up the 'all-event reporting' screen from Event Registration.


Store Transaction Reporting - opens up the transaction report from the Online Store module.


Data Export

If you need to export billing data for use in another software product, the billing system includes a function to export invoice and payment data. To use this, select the "Export Invoice/Payment Data" option from the Member Billing System menu. Enter the begin and end dates of the transactions you would like to export. Select Invoice, Payments, or Both; then click on submit to create a comma-delimited file (.csv) that will contain the data.