Corrections / Voids

Corrections

To make corrections to an invoice or payment, you'll need to view the transactions for the particular member. Look for the 'chg' link to the right of the transaction.

If it's a membership dues invoice, you will want to pay special attention to the dates.

If you need to change the dates of the term of membership (effective and expiration), click chg next to the invoice, then click chg again next to 'Renewal Terms Included'.

Voiding

For potential audit purposes, invoice and payment records cannot be deleted.  If you need to remove them, use the void function. If an invoice already has a payment attached to it, the payment must be voided before the invoice can be voided.