How to send reminders for unpaid event registration invoices?
Please note that the Event Registration and Membership Billing modules are separate systems. As a result, actions related to event registration invoices cannot be performed within the Membership Billing or Billing menu.
Steps to Send Reminders:
To send reminders to attendees with unpaid event registration invoices, follow these steps:
- Access the Attendees Module: Navigate to the "attendees:rem" section for the specific event.
- Create a New Reminder: Initiate the process to create a new reminder.
- Select Relevant Options: Check the following boxes:
- "Include Event and Attendee Registration Summary"
- "Only Send to Unpaid Attendees"
4. Compose Reminder Message: Craft a clear and informative message indicating that the reminder is regarding unpaid invoices.
5. Set Reminder Date: Ensure the "days out" from the event date is set appropriately to prevent sending reminders after the event has passed.
6. Save and Send: Save the reminder to initiate the sending process to the specified attendees.
By following these steps, you will effectively communicate with attendees who have outstanding event registration payments.